Founder & CEO | LoyaltyCraft Consulting
Joined: 6 months ago
The World CEO Rankings Awards
How much money can you save?
AboutMy mission is to help companies deliver exceptional customer experiences through meaningful products and services. I have led business and technology initiatives serving clients in healthcare, financial services, retail, and industrials. As a Certified Customer Experience Professional (CCXP), I understand how customers relate to B2B and B2C businesses through exceptional service, strong brands, and great design.
Most companies say they want a superior customer experience… but very few manage to provide an experience that differentiates them from the competition. 86% of buyers will pay more for a better customer experience, but only 1% of customers feel that vendors consistently meet their
expectations. How can I help you change this paradigm?