Butterfly Studio Salon Reviews

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I was a client from the very beginning with Butterfly Salon and I will say upfront that I have never had an issue with the quality of their cuts or color. However their front desk and management services are so horrendous that after 10+ years I had to change salons. They have confirmed appointments only to have me show up and have the person be away on vacation. They have charged my card after I've left the salon without first letting me know. They charged my mother's card 3x the amount due and didn't apologize for their mistake. The salon is run so poorly that I would stay away - it's not relaxing or enjoyable and it's terribly expensive for such bad service.

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8 years