Gerber Collision & Glass Reviews

Average Rating

1 review
Write a review Sort:

After my very first car accident, which also happened to be an unfortunate hit and run, I was left with a damaged bumper and tail light. I was referred to Gerber Collision & Glass by my insurance company, who also arranged for a rental car service to pick me up after dropping off my vehicle.
I worked with Ashley who, after walking outside to survey the damage when I arrived for my early morning appointment, went over the process with me as far as letting me know when to anticipate the repairs being completed, how Gerber sends updates via text to its customers, and should anything change, that I would be contacted directly. I dropped my car off this past Tuesday and because it's the week of Thanksgiving, I was told it would be ready the following week, which was understandable. Shocked and elated would be the words to describe my reaction when I got the call today, the day after a holiday, that my car was ready for pick up!
I went to Gerber with a busted tail light and bumper, and drove away 3 days later with my car looking like it did when I first bought it! The technicians even vacuumed the inside of my car and for me before bringing it out for Ashley to go over what was all done to the car and how to take care of the parts that were painted. Ashley, Rachel, and the guys at Gerber were professional, kind, and offered great customer service. This place deserves MORE than 5 stars. I'd definitely recommend their services to anyone!

Was this helpful?

8 years
Nikia C.